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Roanoke Free Press
Saturday, February 16, 2013

REVIEW: Service at Rick Woodson Honda

RickWoodsonWho would have thought that servicing your car or truck would be a pleasant experience. I dread my yearly inspection that I combine with an oil change and general service. True Rick Woodson Honda is 2 minutes from my home and the free inspection pulled me in to try them for the first time.

The online scheduling of an appointment was a snap. Pick the date and time and the service you need. I later added a tire rotation last minute and received an immediate OK response via e-mail.

My 12-year old Acura has low miles and it is almost embarrassing to tell you there are only 36,300 miles on it. But nothing like the service team telling you what great shape it is in – the words any cost-conscious car owner wants to hear.

My first time pulling into the parking lot not familiar with where to go I spotted garage doors with “SERVICE” clearly visible. OK, that must be it I brilliantly deduced. The garage doors were closed but it said pull right in. As I slowly approached the closed garage door as if sensing my apprehension presto the garage door opened and I pulled right in. No need to get out in the cold or rain or whatever might be going on outside.

The pleasant service attendant greeted me with a smile and took my key like it was valet service.

I told him my appointment was at 1:30 p.m. He glanced at the computer and led me to the waiting room or said if I get bored to feel free to walk around in the showroom (of course). The room was stocked with drinks and snacks free for the taking. Everything you could imagine was there to read.

I passed time with a woman and later a man and in an hour (that seemed like a few minutes when you are in interesting conversation) all was done for $57. On top of that I got a quick car wash that was desperately needed.

The team works like a well-oiled machine – pun intended. I recommend them!

By Valerie Garner

Categories: Business, Commentary

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Comments (2)

Bubba Greene

February 16th, 2013 at 8:42 PM    


This message is a paid commercial announcement.

Val

February 17th, 2013 at 2:25 AM    


I wish! I’ll call it like my experience sees it. A thought though maybe I’ll bet my next oil change free. Can you see to that Bubba?

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